5

Kathleen said they always take good care of her. They keep her informed, they have excellent integrity and they always get permission before working on her vehicle.

5

Dimas said they did a good job. However, sometimes it takes awhile for them to get to his vehicle.

5

Alfonso said the people at the counter were very friendly and went out of their way to help him. He had a doctor's appointment and they provided transportation while his vehicle was being worked on. He had a good experience and the people are friendly and knowledgeable.

5

My sister & I have been going to Premium Automotive for several years. The staff is very friendly and they treat us like they have known us for many years. You feel welcomed as you walk into the shop. Sometimes, as females, we feel intimidated by a mechanics shop...but here they see us like sisters and are honest with us because they care. I trust them with my Lexus.

5

Jim said the business did a great job.

5

Rita said she received the best customer service from this business.

1

(Translated by Google) Before they inspect the vehicle the guy told me that my vehicle will not pass inspection because the tires were bad. I bought that tires on December last year! They just want me to buy 4 tires in $ 350. A waste of time making an appointment for that! Before inspecting my vehicle the person told me that the tires would not pass the inspection because they were bad. I bought those tires on Dec last year! They only wanted to sell me 4 tires for only $ 350. A waste of time in making an appointment. (Original) Before they inspect the vehicle the guy told me that my vehicle will not pass inspection because the tires were bad. I bought that tires on December last year! They just want me to buy 4 tires in $350. A waste of time making an appointment for that! Antes de inspeccionar mi vehículo la persona me dijo que las llantas no hiban a pasar la inspección porque estaban malas. Yo compré esas llantas en Dec del año pasado! Ellos sólo querían venderme 4 llantas a solo $350. Una perdida de tiempo en el hacer una cita.

This is 100% false, as a courtesy to you I let you know before I start the inspection that your 2 right side tires tread wear indicators were touching the street and that wouldn’t pass inspection, I Did not try to sell you 4 tires, I walked around with you and SHOWED you the left side tires were good. I then asked you would you like for us to quote you two tires and / or continue with the inspection which you declined. You had 1 new tire in the left rear and your left front tire was barely still good. I was trying to HELP you not sell you anything.

- Edinburg
5

Jose said the service was good.

4

Rey said the business is pretty good.

5

James said he received courteous and prompt service. He also said he really appreciates the cost and the quality of the repairs.