I called to make an appointment for my inspection. The guy on the phone was super nice. Arrived early and they took me right in. Upon completion of the inspection, the same guy (manager) informed me what NEEDED to be changed, what he recommended be changed and also gave me info on the services I might need in the future. Didn't push anything that I didn't need. I know my vehicle and I do my own work, but I am definitely going to recommend to my fam and friends. Excellent customer service the way it's suppose to be! Thank you!