When I first went about a month ago to get a belt replaced I walked out with a 1000 dollars in repair. Which was fine supposedly my ac had froze up and all these parts needed replaced. So I now have a leak in what looks like my water pump. Took it back because these guys seemed real honest the first time. The service writer told me it would be 90 dollars for a "diagnostic" that does not go into the repair cost of the vehicle. Sorry that's a bit pricey for 15 minutes of work with a tool I'm sure they have paid for a 100 times over. So I call back later on and the guy I talk to says since I've been in before he would wave the diagnostic fee. Bring it back this morning and I was first told that they were replacing the water pump but with no warranty on the labor since I wasn't paying for a diagnostic. Told her the guy said he was waving the fee for that. She called him and all of the sudden he says a visual inspection. Sorry I don't think I misheard what he said the night before. So there is lie 1. Let them do the visual inspection, came back with leaking from the left side. Need to run that 90 dollar diagnostic.... at this point they once again say they will replace the pump but no guarantee with no diagnostic...which should have been free. Sorry not going to pay 90 dollars for a pressure kit where you watch water spray out the leak. So I take my car back and lift the hood to put water in the reservoir and guess what... they forgot to put the cap on... real professional. Oh and no water in the tank but still didn't think about filling it. I grant them that's not their responsibility. However after all this I am questioning whether I needed all the stuff for the first repair or if it was even done right!