5

5

5

Really great customer service, employees are honest & transparent. Will go here for all future car needs.

5

5

5

5

Great job.

1

Got my car towed here by AAA yesterday for the free AAA inspection because my car has a leak and the check engine light is on. I informed premium auto of what was wrong with my car their is a oil leak and the check engine light is on. I Told AAA driver my car has a pin code i thought he informed them when he dropped off the car. Premium Auto called same day telling me they did the inspection and they didnt see anything wrong with the car but the car wouldnt start so it might be the "crank" and in order for them to check that it is going to cost 120$. (mind you I already know my car needs new brakes and they didnt even mentioned it when it was included in the free inspection so how is my car perfectly fine .... ). Told my wife what the lady told me that the car was "okay" but the car wont start my wife said "did they try the pincode to start the car."(Mind you my car wont start without pin code). Went to Premium Auto today and asked if they put the pin code into the car to start the car, they didnt even know they're was a pin code on the car when its right next to the steering wheel, Which leaves me to believe they didnt even look at the car. I really dont like being lied too. Everywhere I have ever been with my car if they cant start it they call me to notify me and usually if i havent told them already i would inform them of the pin. Regardless of everything im mad for the fact they said there nothing wrong with the car. When we know theres a leak the check engine light is on and i obviously need breaks. -Jeremy on wife's google account

5

I was able to get an appointment right away and they provided a ride home after I dropped off my vehicle. that was VERY convenient. They provided a detailed estimate and a list of the items that were required/recommended. The folks at Premium were very professional and communicated well. The BEST part was that after retrieving my car, I had an unexpected problem. They sent a tow truck to my house to pick the car up and checked it out at NO COST, which I really appreciated. I would definitely recommend Premium for auto repair. I found them because they are a AAA approved vendor.

5