5

1

I have always been vocal about this businesses inflated prices. Their argument is that they offer “warranty” but seems that every time there’s an issues with their work, I have to become a lawyer and state my case. There’s always push back. The have completed 2 unnecessary repairs to the power steering system due to misdiagnoses. When the issue returns there’s always an excuse as to why I have to pay for 1 more thing when the problem should have been corrected the 1st time. I have lost all faith in this business and I can’t even get my money back or have an adjustment for their mistakes. Tech need more training.

5

5

5

Very clean, efficient, full informative check of everything. We are very picky where we take our Touareg. Will definitely go back.

5

Friendly and knowledgeable representatives. A link was sent via text to my phone with images, descriptions, and prices of repairs that needed to be addressed.

5

5

5

5

My concerns are always heard and dealt with. Customer service is great and very friendly.