Have been pleased in the past.. but I was given a diagnostic on my car that was fraudulent. I know this because i got suspicious and went to another repair shop and was told to disregard Premium Automotive Service advice. AND I DID. To add to this complaint not only did I not need the repairs i was being quoted about 500.00 dollars more than the competition. BOOOO never again not even for an oil change !!!!! On another occasion my mother just took Premium suggested maintenance list to the Honda dealership and they said it was not needed.... Crooks these people are. avoid these guys!!! Manage Also my Credit Card company disputed the false charge and I won!!! Did not have to pay for BS.