McAllen and Edinburg Auto Repair

Robert was amazing from start to finish. Communication...check, friendly....check, honest....check. I will be back and will also recommend Premium Automotive to everyone i know.

Very friendly, educated me on exactly what is going on with my car. They even provided me with emails showing me videos of their work. They also took pictures of my car before they drove it. I thought that was great just in case something happened to my car. They also gave me a free estimate of how much it would be before they worked on my car. They also provided free transportation to where I needed to go when I dropped off my car. Rob helped me and I must say, he has amazing customer service. In the end, I chose not to proceed with my repair, but I would most definitely take my car back for other issues. 💯

I called and explained my concern about being in an accident and had been hit in the rear passenger tire. They were able to check my car right away, address my concerns, and complete necessary repairs - rather efficiently! They kept me updated via text and made sure my car was safe to be on the road. They also checked other things and explained some of the recommended services. Friendy, professional and prompt service! Thank you Premium Automotive in Edinburg!

Best Auto shop in the Valley! Time and time again we receive great service! They consistently “wow” us with their expertise and service. This is our go-to auto shop

Just read an experience a friend of mine had with this business holding her car hostage. They’re trying to charge her for a test the warranty won’t cover and won’t releas her car until she pays over $900. That’s a crazy diagnostic fee. Stay away!

Fast friendly service great people thank you Josh you were great!!

Better customer service and automotive repair services than the Ford Hacienda agency. Premium performed tests the agency never did, had my truck up and running in two days whereas it took Hacienda Ford Agency one month and they resolved nothing.

Unreliable service. Took my truck here for check engine light that came on that was covered under warranty since it was for an issue they had already “fixed” before. They fixed the issue again because it was still under warranty, BUT when I got my truck back the second time, the airbag light was on (my airbag light was never on before they worked on it).Took it back and they wanted to charge me $200 just to run an airbag system testing procedure. Lost my trust in them and decided to decline the testing procedure. Never taking my vehicle here again. You’re better off taking it to the dealership or another repair shop.

prompt, courteous, and professional service!