2

Several other shops in the area charge a lot less for labor ($170/hr). Called us 2x about a car that wasn't even ours. Took a week to do a basic checkup and then did an expensive sound test to be told they were hopeful that's where the noise was coming from. All in all, wouldn't go back and don't recommend.

1

Wait time is unacceptable even if you're the first person there

5

4

Staff was very friendly. They provided my inspection quickly.

5

Mari and crew were absolutely amazing! Yes, it took a bit longer to get my vehicle but they did a through diagnostic to make sure what was causing the engine issue. Again, Thank you to Mari and the crew!

5

This place really does a great job of taking care of your vehicle. Not only do they do honest work with a warranty, they have excellent customer service! Thank you for being a place that is trusted and is very communicative with the process of every repair.

5

They have the best customer service.

5

Everyone a Premium Automotive was not only incredibly friendly, they offered the highest standard of customer service I have ever seen. They walked me through step-by-step and took images of every repair. They were administering and offered. I was neither confused, nor lost throughout the entire process from start to finish, they even offered me a loaner vehicle if my car was not ready within a day or two . This has to be by far the best Automotive repair experience I’ve had in my life I highly recommend their service advisors and mechanics. My.

5

2

Very pricey. The amount kept going up.