5

I brought my vehicle in for an insurance claim and they inspected it from head to toe and helped through the process and even exceeded their responsibilities and treated me like a friend rather than a customer

5

The best mechanical automotive service in the Rio Grande Valley. Their customer service along with fantastic mechanics are second to none. They give free analysis and tell you what your complete automobile needs, but they do not push anything on their customers. It is the customers decision, and I made the right decision.

5

Friendly service and very responsive. Will use in future.

5

Great location, trustworthy service, clean facilities and pleasant staff. Highly recommended!

5

My go-to mechanic for any services needed on my two vehicles. The technicians at Premium Automotive give a thorough check of all parts that are needed and will suggest things that will require service. The constant communications from Joe and Rob are top notch and kept me in the loop throughout my service. Highly recommend taking your vehicles in for service with these guys! PG.

5

Great customer service by Robert and Joe!! They went above and beyond and they seemed very knowledgeable explained the whole process from beginning to end for a repair. Definitely recommend!!

5

Great service, I was able to get a same day appointment for a prepurchase inspection. They gave a complete check up with a report showing all points of concerns, thank you

1

Went in for a headlight that went out it sounded simple enough. I got an email the next day that parts and labor were gonna be $1,800!!! I called western auto parts and they had the entire headlight assembly which i needed for $320 bucks. These guys wanted $1,500 for labor just to swap a headlight. Never coming back again.

1

First time at this car repair shop. Clean environment and friendly staff. My AC was blowing hot in my car. Paid $2,200 for a new AC compressor. Picked up car and drove away and the AC was still blowing hot. Took it back in and they recommended another service of $2,500. Long story short this folks don’t know what they are doing so I left. I will never go back and I will never recommend this shop.

5

Joe was so professional and attended to all my concerns and was very patient with me and helped me 100% in getting me through the process with my insurance company! This auto shop was the very best I have worked with and way better than Land Rover auto shop.